Privacy Policy

───　Privacy Policy

We, as a Toppan Group company, declare that the protection of personal information is an important managerial task that concerns the social responsibility of a corporation to maintain the rights of individuals and ensure the trust of customers, and thus we will have all Company divisions thoroughly comply with it.

  1. Respecting the dignity of individuals and complying with laws, regulations, national guidelines, and other social codes and orders related to personal information, we will make efforts to protect personal information we handle in accordance with our company's internal regulations.
  2. We will collect, use and provide personal information in a just and appropriate manner by taking into consideration the business contents and scale of the Company, and we will take adequate measures not to use the information for any unintended purposes.
  3. We will take all legal and reasonable security measures to prevent unauthorized access, loss, destruction, falsification, leakage and other accidents with personal information that we handle, and we will respond to and rectify any arising issues in an appropriate and prompt manner.
  4. Providing a point of contact regarding personal information that we handle, we will respond to any complaints and requests for consultation appropriately, sincerely and without delay, when they are filed by the person concerned regarding their personal information.
  5. We have built and operate a system for the protection of personal information, and we will improve it continuously.

Established on May 1, 2005
Revised on April 1, 2025

Masafumi Hori
President & Representative Director
TOPPAN Infomedia Inc.



【Inquiries about Personal Information】
TOPPAN Infomedia Inc. Personal Information Management Counter　tim-smc@toppan-im.co.jp 

Purposes of Use and other Matters to be Disclosed regarding Personal Information

1.Compliance with the law and social order

When entrusted by customers to handle personal information processing or when acquiring personal information ourselves, we comply with relevant laws and other norms.

2.Safe Management of Personal Information

We strictly manage and protect the personal information entrusted to us by customers and the personal information we acquire ourselves. To protect personal information from unauthorized access, loss, destruction, alteration, or leakage, we implement reasonable safety measures based on internal regulations, such as establishing a management system, educating employees, managing entry and exit, controlling access, and supervising contractors. In the unlikely event that a problem occurs, we will respond appropriately and promptly.

3. About the purposes of using personal information

When the Company is entrusted by a business partner with business involving the handling of personal information, or the Company collects personal information on its own, the Company will identify the following purposes of use, and will use the information within the scope of said purposes. If the Company needs to handle personal information beyond the scope of the identified purposes of use, the Company will make sure to follow the instructions of the business partner regarding the personal information entrusted by it, or obtain the consent of the person concerned regarding their personal information that the Company has collected. 

　Purposes of Use for Personal Information Entrusted by Customers

  • 　(1) Printing and processing data entrusted by customers onto forms, cards, and other materials.
  • 　(2) Form processing (including cutting, sealing, enclosing, sealing of envelopes, embossing, and encoding) on forms, cards, etc.on which data are printed.
  • 　(3) Processing of deliverables and postal matter (including sorting and picking of deliverables and postal matter, and sending to the post office).
  • 　(4) Information processing (including data entry, data processing and data management).
  • 　(5) Proxy performance of customer-related administrative tasks.
  • 　(6) Any entrusted business incidental or relating to any of the above items.


　Purposes of using personal information collected by the Company

  • 　(1) To respond to inquiries, complaints, requests for consultation, etc. concerning the Company’s business
  • 　(2) To conduct campaigns, questionnaires and surveys of the Company and reflect results on every kind of service of the Company
  • 　(3) To send every kind of materials and information relating to recruitment of the Company
  • 　(4) To hire employees, provide welfare programs and manage employees of the Company
  • 　(5) To provide information on the Company's services and support information.

4. About third-party provision of personal information

The Company will not provide any third party with personal information that the Company handles for entrusted business without instructions from the outsourcing company. 
The Company will obtain the consent of the person concerned in advance when it is necessary to provide a third party with personal information that the Company has collected.

5. Collection of personal information by a means that the person concerned cannot perceive easily

To improve our services, the website of TOPPAN Infomedia Inc.(https://www.tim.toppan.com/)(hereinafter the “Corporate Site”) uses Google Analytics, an access analysis tool designed by Google LLC, to analyze the visit history of the Corporate Site. 
While the information of the visit history analyzed by Google Analytics includes the numbers assigned at the time of visits, dates/times of visits, the pages visited, and numbers assigned at the time of inquiries, it does not contain any information that can identify individual customers such as names and IP addresses.
The website also uses cookies to collect browsing information. However, such collection can be denied by disabling cookies.

6. About the scope of application

These principles apply to any business involving the handling of personal information of the Company. However, they do not apply to any business involving the handling of personal information outside the Company (e.g., websites of third parties from which the Company website is linked). 

7. Response to Requests for Disclosure, Correction, Cessation of Use, and Disclosure of Third-Party Provision Records, etc., Pertaining to Personal Information Subject to Disclosure

When inquiries are received from the person concerned for notice of purpose of use, disclosure, correction/addition/deletion of contents, discontinuation of use, erasure, discontinuation of third-party provision, or disclosure of third-party provision records (hereinafter “Disclosure, etc.”) of their personal information collected by the Company (Personal Information Subject to Disclosure), the Company will respond to them adequately and without delay by respecting their wishes. (Please note however, that as a result of correction, updating or deletion of your personal information, you may no longer be able to use all or part of any service, etc. of the Company, for which the personal information is indispensable.)

Please contact the following with any inquiries you may have about Disclosure:
[Inquiries about Personal Information]
TOPPAN Infomedia Inc. Personal Information Management Counter
tim-smc@toppan-im.co.jp

8. Indication of the business operator handling personal information

For the name, address and representative of the Company, please visit the Overview page of the Corporate Site (https://www.tim.toppan.com/en/corporate/outline.html).

Revised on April 1, 2025

Personal information protection manager
Managing Executive Officer, Head of Management and Business Planning
TOPPAN Infomedia Inc.

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